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responsible marketing.

We're committed to honest, accurate, and responsible communications in everything we publish and say about our work and our impact.

We believe that how we communicate about our work is as important as the work itself. Our marketing and public relations are guided by seven principles:

  • We are truthful and accurate: we only claim capabilities and outcomes we can substantiate
  • We are transparent about our impact: no greenwashing or unsubstantiated sustainability claims
  • We respect our audience: no manipulation, pressure tactics, or dark patterns
  • We respect privacy: all marketing data use complies with UK GDPR
  • We are fair to competitors: no misleading comparisons
  • We consider broader societal impact: no harmful or discriminatory content
  • We are accountable: we welcome scrutiny and act on feedback
Request full policy document

Adopted April 2026 · Reviewed annually

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